Designing Office Space for Everyone with HOK's Kay Sargent
Top 5 Takeaways from Episode 3
Design Impacts Everyone (Not Just the Neurodivergent)
The workspace affects everyone, but neurodivergent individuals often notice issues first. If sound, lighting, or temperature make you uncomfortable, speak up—your feedback can lead to improvements for all. You don't have to just deal with it.
One Size Does Not Fit All
Uniform, "one size fits all" office designs rarely work for everyone. People have different sensitivities and preferences. Some need quiet, others need stimulation, some need to move, others need calm. If your office doesn't offer options, suggest creating them. Even small changes like access to headphones, flexible seating, or quiet rooms can make a big difference.
Agency and Choice Are Empowering
Lack of control over your environment is a major source of stress. Giving people choices about where and how they work boosts wellbeing and productivity. Use the choices you have: pick a seat that works for you, adjust lighting if possible, use tools like noise-cancelling headphones, or ask for accommodations.
Simple, Low-Cost Changes Have Big Impact
Many effective accommodations are free or inexpensive (often under $300), and smart design doesn't cost more than poor design. Examples include decluttering, adjusting lighting, providing access to natural daylight, and clear zoning for different activities. Start with easy wins: declutter your workspace, bring in plants, adjust your desk location, or ask for small changes like different bulbs or shades. Encourage your company to invest in these low-cost improvements.
Awareness and Empathy Drive Inclusion
Most disabilities are invisible, and only a small percentage of neurodivergent people disclose at work. Misunderstandings are common (e.g., someone not turning on their camera may be overwhelmed, not rude). Empathy and awareness are essential. Assume positive intent with colleagues. If someone behaves differently, consider that it may be due to sensory or cognitive needs. Foster a culture where people feel safe to share their preferences and needs.
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